1. Do the ovens come assembled or require assembling?
Our Residential Range and Commercial GR Series come in modular form for ease of installation – no heavy lifting machinery is required and ovens come with full installation instructions.
Our Commercial OT Series come pre-assembled and ready for use.

2. Is a base required?
Yes, due to the sheer weight of the ovens, the ovens must be supported by a base.

3. Is a flue required?
Yes, a flue is required The flue begins from just inside the oven, never outside of the oven opening. This important design feature captures all the smoke, without allowing it to roll out the oven mouth, and maintains clear visibility through the oven opening at all fire stages to allow smoke to flow through.

4. Do the ovens require regular cleaning?
There is very little maintenance involved. Cleaning of ashes is required occasionally & when the oven is cold using a copper wire brush. At no time should water be used to clean inside the oven.

5. What type of wood is required?
Common in Australia – box wood or iron bark. Also you can use aromatic wood such as hickory, mesquite or apple wood.

6. Are the ovens woodfired only or can you use gas.
The ovens may be used wood only, wood/gas combination or gas burner only.

7. How are the ovens installed? Do you need a professional?
The ovens can easily be installed by a handyperson as full installation instructions are supplied. Depending on the scope of the project a builder/bricklayer may be required.
Our team of professional tradespeople are able to assist with the installation process if required.

8. Do you deliver?
Our ovens are able to be shipped Australia Wide, New Zealand & Internationally.

9. How long does it take to cook a pizza?
It only takes 2-3 minutes.

10. What other foods can be cooked in a woodfired oven.
It is possible to cook a variety of foods not only pizza, such as; turkey, bread, vegetables, roasts, stews, soups, desserts.

11.What are the ovens made from?
Vesuvio Woodfired Ovens are made from the finest quality refractory materials able to withstand the highest temperatures. The cooking floor is made from 100% naturally quarried cotto clay quarried from the hills of Tuscany. The cooking floor contains a high content of alumina, perfectly smoothed which gives the ovens two very important features; total lack of foreign smells & tastes, perfect cooking of pizzas, baked dishes & an array of different foods.

12. How does the oven maintain it’s heat?
A high grade insulation is wrapped around the ovens, this assists with heat retention – the inside of your oven will still be warm the following day.

13. Where can the ovens be installed?
Vesuvio Woodfired Ovens are so versatile that they can be installed indoors or outdoors.

14. How long do the ovens last? How much warranty?
Vesuvio Woodfired Ovens come with a manufacturer’s warranty of 3 years. They are highly durable and with care will last for many years to come. Our ovens have been in production for over 50 years, many have been installed in Italy for decades and are still functional.

15. Do you offer training on how to operate the oven?
Yes, our experienced pizza chef can provide on-site training (Sydney & Regional NSW) for both residential and commercial applications to help you achieve the best cooking results from your woodfired oven. (Additonal charges may apply). For Interstate & Overseas Customers we are only a phone call away.

16. How do you know to choose the right oven?
It is important when choosing a woodfired ovens to check the materials and design. A poor design and lack of quality construction will result in insufficient heat retention and an inefficient oven.

The interior oven walls and overhead crown elements should have no flat surfaces. Flat surfaces cause a "destructive interference", of the natural convection airflow pattern necessary for excellent cooking. Vesuvio Woodfired Ovens have perfectly curved interior walls which facilitates ideal airflow.

The floor elements of the oven should fit inside the surrounding walls and overhead crown elements. With a Vesuvio oven, this ensures that the heat in the floor remains within the oven and is not lost through the floor and surrounding structure. The cooking floor should also contain a high content of alumina which gives the ovens two very important features; total lack of foreign smells and tastes and perfect cooking of pizzas & baked dishes.
A Vesuvio Woodfired Oven’s opening size balances the needs for visibility, functionality & thermal efficiency. Excessively large oven openings are thermally inefficient and require more fuel.

17. How long will it take from placing an order to receiving the oven - do you always have the ovens in stock?
We have a shipment of ovens arriving approx every 8 weeks ensuring our stock levels are quite high.

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